Privacy policy

Last Updated: August 15, 2026

Lagunelle respects your privacy and is committed to handling your personal information responsibly and transparently.

This Privacy Policy explains how Lagunelle, operated by [LEGAL BUSINESS NAME], collects, uses, shares, and protects information when you visit our website, make a purchase, communicate with us, or otherwise use our services.

Information We Collect

Depending on how you interact with Lagunelle, we may collect information such as:

Contact Information

  • Name.
  • Email address.
  • Telephone number.
  • Billing address.
  • Shipping address.

Order Information

  • Products purchased.
  • Order history.
  • Returns and refund information.
  • Transaction details.

Payment Information

Payments are processed through authorized payment providers. We may receive limited payment-related information necessary to complete and manage transactions.

Technical Information

  • IP address.
  • Browser type.
  • Device information.
  • Operating system.
  • Website activity.
  • Referring URLs.
  • Cookie and similar technology information.

Customer Service Information

We may collect information you voluntarily provide when contacting our customer support team.

How We Use Your Information

We may use personal information to:

  • Process and fulfill orders.
  • Process payments.
  • Deliver products.
  • Provide order confirmations and tracking information.
  • Process returns and refunds.
  • Provide customer support.
  • Detect and prevent fraud or unauthorized transactions.
  • Improve our website, products, and customer experience.
  • Analyze website performance.
  • Send marketing communications where permitted.
  • Personalize advertising where permitted.
  • Comply with applicable legal obligations.

Shopify

Our online store is hosted on Shopify, which provides the ecommerce infrastructure that allows us to offer our products and services.

Information may therefore be processed through Shopify and its service providers as necessary to operate our store.

How We Share Information

We may share personal information with service providers that help us operate our business, including:

  • Shopify.
  • Payment processors.
  • Shipping and fulfillment providers.
  • Customer service providers.
  • Analytics providers.
  • Advertising and marketing platforms.
  • Fraud prevention and security services.
  • Professional advisers when necessary.

We may also disclose information when required by law or when reasonably necessary to protect our rights, customers, or business.

Advertising and Analytics

We may use advertising and analytics technologies provided by platforms such as Meta, Google, TikTok, or similar providers.

These technologies may use cookies, pixels, or similar tools to understand website activity and measure advertising performance.

Cookies

Lagunelle may use cookies and similar technologies to:

  • Keep the website functioning.
  • Remember preferences.
  • Maintain shopping cart functionality.
  • Understand website usage.
  • Measure marketing performance.
  • Provide personalized advertising where permitted.

You may manage certain privacy and cookie preferences through your browser or through privacy controls available on our website.

U.S. Privacy Rights

Depending on your state of residence and whether applicable privacy laws apply to our business, you may have certain rights concerning your personal information, which can include rights to access, correct, delete, or obtain information about certain uses of your data and to opt out of certain sales, sharing, or targeted advertising activities.

For example, California's CCPA provides qualifying consumers with rights including access/knowledge, deletion, correction, opt-out rights and protection against discriminatory treatment for exercising privacy rights.

To submit a privacy request, contact:

Email: [privacy@lagunelle.com]

We may need to verify your identity before fulfilling certain requests.

Your Privacy Choices

Where applicable, our website may provide options such as:

Your Privacy Choices
or
Do Not Sell or Share My Personal Information

Shopify currently provides merchants with tools for privacy policies, cookie consent and data-sharing opt-outs to help manage applicable privacy requirements.

Marketing Communications

You may unsubscribe from promotional email communications at any time by using the unsubscribe link included in those emails.

You may still receive transactional communications related to your purchases.

Data Retention

We retain personal information for as long as reasonably necessary to:

  • Provide our services.
  • Maintain business and transaction records.
  • Resolve disputes.
  • Prevent fraud.
  • Meet legal and regulatory obligations.

Security

We use reasonable administrative, organizational, and technical measures designed to protect personal information.

However, no internet transmission or electronic storage system can guarantee absolute security.

Children's Privacy

Our store is not directed to children under the age of 13, and we do not knowingly collect personal information directly from children under 13.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technologies, legal obligations, or services.

The latest version will always display its effective date at the top of this page.

Contact Us

For privacy-related questions:

Lagunelle
Legal Business Name: [LEGAL BUSINESS NAME]
Email: [privacy@lagunelle.com]
Address: [BUSINESS ADDRESS, CITY, STATE, ZIP CODE, UNITED STATES]